ABOUT

SERVICES

What can I do for you? I can carry out any or all parts of the UX design process as needed to achieve your goals.​

  • Create a new website/product

  • Refresh the look and feel of your existing website/product

  • Evaluate the usability of your current website/product

  • Reorganize website content and layout

  • Find out how visitors use your website/product

  • Improve customers' user experience using your website/product

  • Edit the written information on your website

  • Research and summarize your competitors' approach to their website/product

  • Test the effectiveness of your website/product  

  • Create content or branding with graphic design or video editing

Not sure? I'm happy to help!

Feel free to contact me with questions or information about your project.

My projects include responsive websites, web products, mobile apps, SaaS, ecommerce, browser extensions, games, user portals, user communities, and more.

SKILLS

UX DESIGN

  • UI Design, product design for web app

  • Information architecture, site maps, user flows

  • Wireframing, prototyping 

  • Graphic design

  • Video editing

  • User testing, client review, design iterations

  • UX Consulting, heuristic evaluation, heuristic reports

  • SEO, conversion optimization​

UX RESEARCH

  • Stakeholder interviews to discern business goals

  • User interviews to understand user needs

  • User research, competitive analysis, market research

  • User profiles, personas, scenarios, storyboarding

  • Writing screeners, surveys, discussion guides

  • Moderating user testing, interviews, card sorts

  • Analytics, A-B tests, qualitative/quantitative research

  • Using findings to inform new solutions & iterations​​​​​

TOOLS

  • CSS, HTML, JavaScript

  • Figma, Adobe XD, Sketch, Axure, Balsamiq

  • Material design, Bootstrap

  • Adobe Photoshop, Illustrator, Dreamweaver

  • WordPress, Content Management Systems

  • Final Cut Pro X

  • Web Content Accessibility Guidelines

  • Statistics: SPSS, t-test, ANOVA, regression analysis

  • Microsoft Word, Excel, PowerPoint, Outlook, Access

INTERPERSONAL

  • Establishing supportive, professional rapport

  • Contributing thoughtful, useful ideas & feedback

  • Leading & managing group activities

  • Working cooperatively as part of a team

  • Conveying information clearly & concisely

  • Listening attentively & speaking thoughtfully

ORGANIZATIONAL

  • Managing many moving parts, projects, deadlines

  • Planning complex projects around various goals

  • Paying attention to detail, consistency, standards

  • Identifying & solving problems calmly 

  • Following strict procedures, regulations, training

EDUCATION

MICROMASTERS IN UX RESEARCH & DESIGN

University of Michigan, 2016 - 2017

Courses:

  • Introduction to UX

  • Understanding User Needs

  • Principles of Designing for Humans

  • Evaluating Designs with Users

  • UX Design: From Concept to Wireframe

  • UX Design: From Wireframe to Prototype

  • UX Research Surveys

  • UX Research at Scale: Analytics & Online Experiments

MASTER OF SCIENCE IN PSYCHIATRIC RESEARCH

King's College London, 2010 - 2011 

Courses:

  • Qualitative, quantitative research

  • Study design

  • Systematic, literature reviews

  • Research proposals

  • Data collection & management

  • Sampling, recruiting participants

  • Statistical analysis

  • Formal research reports

  • Dissertation- designing & running research study: A+

BACHELOR OF ARTS IN PSYCHOLOGY, COMMUNICATIONS

Boston College, 2006 - 2010

Courses:

  • Web design & digital media: A

  • Research methods, statistics: A-

  • Social psychology*: A  

  • Human behavior & social environment*: B+

  • Positive Psychology*: A

  • Mass communication theory: A-

  • Interpersonal communication: A-

  • Personality theories: B+  

  • Communication research methods: A-

* = Graduate courses