
ABOUT
SERVICES
What can I do for you? I can carry out any or all parts of the UX design process as needed to achieve your goals.​
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Create a new website/product
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Refresh the look and feel of your existing website/product
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Evaluate the usability of your current website/product
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Reorganize website content and layout
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Find out how visitors use your website/product
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Improve customers' user experience using your website/product
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Edit the written information on your website
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Research and summarize your competitors' approach to their website/product
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Test the effectiveness of your website/product
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Create content or branding with graphic design or video editing
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Not sure? I'm happy to help!
Feel free to contact me with questions or information about your project.
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My projects include responsive websites, web products, mobile apps, SaaS, ecommerce, browser extensions, games, user portals, user communities, and more.
SKILLS
UX DESIGN
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UI Design, product design for web app
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Information architecture, site maps, user flows
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Wireframing, prototyping
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Graphic design
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Video editing
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User testing, client review, design iterations
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UX Consulting, heuristic evaluation, heuristic reports
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SEO, conversion optimization​
UX RESEARCH
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Stakeholder interviews to discern business goals
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User interviews to understand user needs
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User research, competitive analysis, market research
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User profiles, personas, scenarios, storyboarding
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Writing screeners, surveys, discussion guides
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Moderating user testing, interviews, card sorts
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Analytics, A-B tests, qualitative/quantitative research
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Using findings to inform new solutions & iterations​​​​​
TOOLS
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CSS, HTML, JavaScript
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Figma, Adobe XD, Sketch, Axure, Balsamiq
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Material design, Bootstrap
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Adobe Photoshop, Illustrator, Dreamweaver
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WordPress, Content Management Systems
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Final Cut Pro X
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Web Content Accessibility Guidelines
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Statistics: SPSS, t-test, ANOVA, regression analysis
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Microsoft Word, Excel, PowerPoint, Outlook, Access
INTERPERSONAL
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Establishing supportive, professional rapport
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Contributing thoughtful, useful ideas & feedback
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Leading & managing group activities
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Working cooperatively as part of a team
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Conveying information clearly & concisely
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Listening attentively & speaking thoughtfully
ORGANIZATIONAL
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Managing many moving parts, projects, deadlines
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Planning complex projects around various goals
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Paying attention to detail, consistency, standards
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Identifying & solving problems calmly
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Following strict procedures, regulations, training
EDUCATION
MICROMASTERS IN UX RESEARCH & DESIGN
University of Michigan, 2016 - 2017
Courses:
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Introduction to UX
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Understanding User Needs
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Principles of Designing for Humans
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Evaluating Designs with Users
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UX Design: From Concept to Wireframe
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UX Design: From Wireframe to Prototype
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UX Research Surveys
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UX Research at Scale: Analytics & Online Experiments
MASTER OF SCIENCE IN PSYCHIATRIC RESEARCH
King's College London, 2010 - 2011
Courses:
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Qualitative, quantitative research
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Study design
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Systematic, literature reviews
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Research proposals
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Data collection & management
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Sampling, recruiting participants
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Statistical analysis
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Formal research reports
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Dissertation- designing & running research study: A+
BACHELOR OF ARTS IN PSYCHOLOGY, COMMUNICATIONS
Boston College, 2006 - 2010
​Courses:
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Web design & digital media: A
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Research methods, statistics: A-
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Social psychology*: A
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Human behavior & social environment*: B+
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Positive Psychology*: A
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Mass communication theory: A-
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Interpersonal communication: A-
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Personality theories: B+
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Communication research methods: A-
* = Graduate courses