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ABOUT

SERVICES

What can I do for you? I can carry out any or all parts of the UX design process as needed to achieve your goals.​

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  • Create a new website/product

  • Refresh the look and feel of your existing website/product

  • Evaluate the usability of your current website/product

  • Reorganize website content and layout

  • Find out how visitors use your website/product

  • Improve customers' user experience using your website/product

  • Edit the written information on your website

  • Research and summarize your competitors' approach to their website/product

  • Test the effectiveness of your website/product  

  • Create content or branding with graphic design or video editing

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Not sure? I'm happy to help!

Feel free to contact me with questions or information about your project.

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My projects include responsive websites, web products, mobile apps, SaaS, ecommerce, browser extensions, games, user portals, user communities, and more.

SKILLS

UX DESIGN

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  • UI Design, product design for web app

  • Information architecture, site maps, user flows

  • Wireframing, prototyping 

  • Graphic design

  • Video editing

  • User testing, client review, design iterations

  • UX Consulting, heuristic evaluation, heuristic reports

  • SEO, conversion optimization​

UX RESEARCH

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  • Stakeholder interviews to discern business goals

  • User interviews to understand user needs

  • User research, competitive analysis, market research

  • User profiles, personas, scenarios, storyboarding

  • Writing screeners, surveys, discussion guides

  • Moderating user testing, interviews, card sorts

  • Analytics, A-B tests, qualitative/quantitative research

  • Using findings to inform new solutions & iterations​​​​​

TOOLS

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  • CSS, HTML, JavaScript

  • Figma, Adobe XD, Sketch, Axure, Balsamiq

  • Material design, Bootstrap

  • Adobe Photoshop, Illustrator, Dreamweaver

  • WordPress, Content Management Systems

  • Final Cut Pro X

  • Web Content Accessibility Guidelines

  • Statistics: SPSS, t-test, ANOVA, regression analysis

  • Microsoft Word, Excel, PowerPoint, Outlook, Access

INTERPERSONAL

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  • Establishing supportive, professional rapport

  • Contributing thoughtful, useful ideas & feedback

  • Leading & managing group activities

  • Working cooperatively as part of a team

  • Conveying information clearly & concisely

  • Listening attentively & speaking thoughtfully

ORGANIZATIONAL

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  • Managing many moving parts, projects, deadlines

  • Planning complex projects around various goals

  • Paying attention to detail, consistency, standards

  • Identifying & solving problems calmly 

  • Following strict procedures, regulations, training

EDUCATION

MICROMASTERS IN UX RESEARCH & DESIGN

University of Michigan, 2016 - 2017

Courses:

  • Introduction to UX

  • Understanding User Needs

  • Principles of Designing for Humans

  • Evaluating Designs with Users

  • UX Design: From Concept to Wireframe

  • UX Design: From Wireframe to Prototype

  • UX Research Surveys

  • UX Research at Scale: Analytics & Online Experiments

MASTER OF SCIENCE IN PSYCHIATRIC RESEARCH

King's College London, 2010 - 2011 

Courses:

  • Qualitative, quantitative research

  • Study design

  • Systematic, literature reviews

  • Research proposals

  • Data collection & management

  • Sampling, recruiting participants

  • Statistical analysis

  • Formal research reports

  • Dissertation- designing & running research study: A+

BACHELOR OF ARTS IN PSYCHOLOGY, COMMUNICATIONS

Boston College, 2006 - 2010

​Courses:

  • Web design & digital media: A

  • Research methods, statistics: A-

  • Social psychology*: A  

  • Human behavior & social environment*: B+

  • Positive Psychology*: A

  • Mass communication theory: A-

  • Interpersonal communication: A-

  • Personality theories: B+  

  • Communication research methods: A-

* = Graduate courses

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